Privacy Policy
At The Dusky Muse, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.
Information We Collect
When you interact with The Dusky Muse, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Postal Code
- Preferences and Interests
- Order History
- Any other information you voluntarily provide through enquiries, forms, surveys, or promotional activities
How We Use Your Information
The information we collect helps us provide a better shopping experience and improve our services. We may use your information to:
- Process and fulfil your orders
- Maintain internal records
- Provide customer support and respond to enquiries
- Improve our products, services, and website experience
- Send order confirmations, shipping updates, and important service-related communications
- Send promotional emails about new collections, exclusive offers, and updates (only where permitted)
- Conduct market research to better understand customer preferences
- Personalize your shopping experience and website content
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure. While we strive to safeguard your data, no method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our website.
Cookies may be used to:
- Analyse website traffic and performance
- Remember your preferences
- Improve website functionality and user experience
Most web browsers automatically accept cookies; however, you may choose to disable them through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
Your information may only be shared:
- With trusted service providers such as payment gateways, courier partners, or technology providers, solely for the purpose of fulfilling your order or operating our website.
- When required by applicable law, legal process, or government authorities.
- With your explicit consent.
Your Rights
You may request to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Opt out of receiving promotional communications at any time.
- Request the deletion of your personal information, where applicable under law.
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions regarding this Privacy Policy or wish to update your personal information, please contact us:
The Dusky Muse
Address:
175/14, B2, K.T.V.R Towers,
2nd Floor, Thadagam Road,
Coimbatore – 641013,
Tamil Nadu, India
Email: theduskymuse@gmail.com
Your trust means everything to us. We are committed to handling your personal information responsibly, transparently, and securely while providing you with the best possible experience at The Dusky Muse.